BOOKEEEZ is a marketplace and booking platform. It helps clients discover independent professionals, see starting prices and real availability, request a service, agree on a final quote and reserve a time slot.

BOOKEEEZ is not the service provider. Every professional on BOOKEEEZ works for themselves. They are not employees, agents or partners of BOOKEEEZ.

• You must be legally able to enter into a contract in your country to use BOOKEEEZ.
• You must give accurate information and keep your account details up to date.
• You are responsible for activity that happens under your account.
• One account can be used as a client, as a professional, or both. Professional profiles only become publicly visible once the required profile information is complete.

• Describe what you need accurately when sending a request.
• Review the final quote, date, time, location and cancellation policy before accepting.
• Pay the full agreed price through BOOKEEEZ when confirming a booking.
• Arrive on time for confirmed appointments, or cancel from your booking in good time.

Prices shown on a professional's profile are starting prices. The binding amount is the final quote a professional sends for your specific request.

When you confirm a booking, you pay the full agreed price on BOOKEEEZ through Stripe. Your card details are entered on Stripe's secure payment page, and nothing is due at the appointment.

A booking is confirmed only after payment is verified and the time slot is reserved. Payments explains the payment model and refund timing.

Cancellation and refund eligibility depend on the cancellation policy attached to the individual booking. The specific policy saved on that booking controls what happens.

View Cancellation Policy for the full rules on free-cancellation windows, non-refundable bookings, late cancellations, no-shows, professional cancellations and rescheduling.

• No harassment, hate, threats, spam or illegal activity.
• No fake profiles, fake reviews, stolen portfolio images or misleading claims.
• No moving bookings off-platform to avoid BOOKEEEZ booking, payment or safety rules.
• No scraping, reverse engineering or interfering with the platform.

BOOKEEEZ may limit visibility, suspend or remove accounts that break these rules.

Reviews can only be written by a client who actually completed a booking with that professional, and only once per booking. Reviews must describe a genuine experience. BOOKEEEZ may remove reviews that break these terms.

You keep ownership of your content. By uploading it, you allow BOOKEEEZ to display and promote it within the platform for the purpose of running the marketplace.

BOOKEEEZ provides discovery, messaging, booking and payment infrastructure. It does not guarantee the outcome, quality or availability of any service, and it does not guarantee that you will personally like a result.

Disputes are between the client and the professional. BOOKEEEZ can review clear platform issues such as a no-show, a wrong service or a service that was never performed. BOOKEEEZ is provided as-is and may change, pause or remove features as the product evolves.